Canceling Your Decktopus Subscription

Discover how to effortlessly cancel your subscription in a few simple steps with the help of this informative article.

If you have questions about how to cancel your Decktopus subscription, we're here to guide you through the process effortlessly with our straightforward step-by-step instructions. Rest assured that you have the flexibility to cancel your Decktopus subscription at any time that suits your preferences.

 

  • First, click on the icon with your profile photo or the first letter of your name.

  • Then, select "Subscription" from the sidebar that appears.


  • Next, under Subscription Settings, and click "Cancel Subscription".


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You'll be taken to the Stripe page, where you can click 'Cancel Subscription' to finish the process. When the cancellation is confirmed, your account status displays as canceled and you can see the expiration date.

You can continue to enjoy the features of your current plan until the next billing cycle without incurring any additional charges, even if you decide to cancel now.


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Upon cancellation, your subscription will not be renewed for the following month. However, please note that our refund policy is clearly stated in our terms of service, which you agreed to when signing up. Per these terms, we do not offer refunds, even after subscription cancellation.

We want to ensure a seamless transition for you during this period, and our team is here to assist with any questions or concerns you may have about the process.

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