Canceling Your Decktopus Subscription

If you have questions about how to cancel your Decktopus subscription, we're here to guide you through the process effortlessly with our straightforward step-by-step instructions. Rest assured that you have the flexibility to cancel your Decktopus subscription at any time that suits your preferences.

• Click on your icon on the dashboard and choose "Subscription" in the sidebar menu.

  

  
  

• After that, you will see the current plan and you have to click on Subscription Settings under the current plan bar.

  

  
  

• When you click on the Subscription Settings, it will direct you to the Stripe page, which is the system that takes payments. The subscription cancellation process is carried out through the Stripe page to make the cancellation process easier. On this page, you can check your current plan and billing details.

• Finally, if you want to cancel your subscription, you can cancel your subscription from under the current plan by clicking the "Cancel the plan" right of the page.

• When the cancellation is confirmed, your account status displays as canceled and you can see the expiration date.

You can continue to enjoy the features of your current plan until the next billing cycle without incurring any additional charges, even if you decide to cancel now.

Upon cancellation, your subscription will not be renewed for the following month. However, please note that our refund policy is clearly stated in our terms of service, which you agreed to when signing up. Per these terms, we do not offer refunds, even after subscription cancellation.

We want to ensure a seamless transition for you during this period, and our team is here to assist with any questions or concerns you may have about the process.