Canceling Your Decktopus Subscription

If you have questions about how to cancel your Decktopus subscription, we're here to guide you through the process effortlessly with our straightforward step-by-step instructions. Rest assured that you have the flexibility to cancel your Decktopus subscription at any time that suits your preferences.

• First, click on the icon with your profile photo or the first letter of your name.

• Then, select "Subscription" from the sidebar that appears.

• Next, under Subscription Settings, and click "Cancel Subscription".

You'll be prompted a short form about the cancellation reason and after you submit it, you’ll be taken to the Stripe page, where you can click 'Cancel Subscription' to finish the process. When the cancellation is confirmed, your account status displays as canceled and you can see the expiration date.

You can continue to enjoy the features of your current plan until the next billing cycle without incurring any additional charges, even if you decide to cancel now.

Upon cancellation, your subscription will not be renewed for the following month. However, please note that our refund policy is clearly stated in our terms of service, which you agreed to when signing up. Per these terms, we do not offer refunds, even after subscription cancellation.

Feel free to reach out for any inquiries about plans, pricing, or any other matter. You can contact us via email at support@decktopus.com or connect with us through live chat. We're here to help!